Terms & Conditions

This website is operated by David Seyfried Limited registered in England & Wales under company no 04424206 whose registered office is 1/5 Design Centre Chelsea Harbour, London, SW10 0XE, United Kingdom.

Throughout the website, the terms “we”, “us” and “our” refer to David Seyfried Limited. We offer this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website, purchasing something or making a bespoke order with us, you engage in our “Service” and agree to be bound by the following terms and conditions. 

Any new features or tools which are added to the current website shall also be subject to the Terms & Conditions. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. You can review the most current version of the Terms & Conditions at any time on this page. 

 

Products & Services

When a piece of furniture is commissioned, it will be made to your specifications. We have a range of standard designs and measurements. Where appropriate these can be adjusted to suit your needs, minor adjustments are free of charge, however more significant dimensions or other changes will be reflected in material costs and charged accordingly.

The items that we use to manufacture our furniture are handmade often with natural materials and they may vary individually. We cannot guarantee that the dimensions or colours will always be exactly as shown or quoted.

All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Our average production time from receipt of payment for your order to having goods ready for delivery is twelve weeks. This may vary according to time of year, overall workloads, complexity of your order and we will advise you of the anticipated lead time when you place your order. If a specific delivery date is required you should advise us when you place your order and we will endeavour to accommodate this.

We have made every effort to display as accurately as possible the colours and images of our products that appear on the website. We cannot guarantee that your computer or device's monitor display of any colour will be accurate.

Images shown on the website may be representative of the product being sold rather than the actual item. Images may also not be to scale and you should always refer to the dimensions that are shown as part of the product information. 

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. 

 

Fabric & Finishes

It is your responsibility to select and procure fabric and trims that are suitable for furniture upholstery.

Unless you instruct us otherwise, fabrics will be upholstered “off the roll”.

Fabric quantities shown for each product are a guide only and this may vary depending the design and pattern repeats. It is your responsibility to ensure that the correct quantities of fabrics and trims are ordered.

Fabrics and trims should be delivered to our Chelsea Harbour showroom at 1/5 Design Centre Chelsea Harbour, London, SW10 0XE, United Kingdom within four weeks of the order being placed. Late receipt will cause a delay in the completion and delivery of your order. Please ensure all items are clearly marked with our invoice number, your name and where applicable your company name. 

Fabrics purchased and imported from outside the United Kingdom must be delivered on a delivered duty paid (DDP) basis. Any importation VAT, duty and courier administration fees are the sole responsibility of you and will not be paid by us. 

Paints should be ordered and delivered to our Chelsea Harbour showroom. We only use eggshell paints.

We shall not be liable for any adverse effect resulting from the application to the items of any treatment or cleaning process.

 

Pricing

The price shown for the goods on our website does not include packaging and delivery. The price shown does not include the cost of fabric but does include fabric interliner.

All prices are shown in GBP inclusive of VAT and are payable in that currency. 

Prices for our products and services are subject to change without notice. 

If an item you have ordered is unavailable for any reason, we will inform you by email. If you have paid for this item already and you are not satisfied with the alternative item we suggest then we will refund you in full through the same payment method which you made the purchase.

In the event that an item is mistakenly listed or quoted with an incorrect price, we reserve the right to cancel any orders placed or quotations raised for any product listed at the incorrect price whether or not the order has been confirmed and your selected method of payment has been processed.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any product or service.

 

Payment

Goods remain the property of David Seyfried Ltd until payment has been received in full and is cleared into our bank account.

For orders up to a value of £5,000 inclusive of VAT we require payment in full at point of order. For orders over £5,000 inclusive of VAT we may at our sole discretion accept a 50% deposit at point or order with the remaining balance to be paid following production of your order and prior to delivery.

All ex-stock, showroom clearance and goods sold at a promotional price or discount must be paid for in full at point of order.

We retain the right to charge statutory interest on overdue payments. Debt recovery costs may be charged to customers if deemed necessary.

Purchases may be paid for using a debit or credit card through our online payment facility. Payments may also be made directly to our nominated bank account on the understanding that all charges and fees must be covered in full by the purchaser. Payments by bank transfer must always be made in GBP.

You accept that some banks and card providers may charge you an additional fee for international transactions.

 

Amendments & Cancellations

All our furniture is quoted, sold and manufactured on a bespoke basis and once an order has been placed and payment is made you may not cancel your order. 

All amendments to your order must be communicated in writing within two weeks of the order being placed. Changes to specifications may incur additional charges, or may be refused if production has already begun.  

If you request to cancel your order after payment has been made but before production of your order has been completed, we may at our sole discretion retain the cost of materials and labour used and refund you the remainder.

 

Delivery

We will arrange for delivery upon completion of your order. Deliveries are made by prior arrangement, Monday to Friday excluding UK bank and public holidays. 

You should inform us of the full delivery address including an onsite contact name and telephone number when you place your order as we require this to schedule your order and to ensure you are correctly charged for packing and delivery.

Furniture will be wrapped in heavy plastic prior to delivery. 

We deliver to mainland UK addresses. Transport for UK islands and all overseas export orders must be arranged and paid for by you and packaging will be the responsibility of your shipper.

Our delivery team will deliver and place items on ground or first floor locations. You should ensure you measure the access and space carefully in order that the delivery can be made.

You may request a site visit prior to delivery of your order. This will be charged according to the delivery location.

We do not deliver to limited access sites or undertake window deliveries. We reserve the right to refuse delivery or placement of any item(s) according to location or safety. We do not accept liability for produced items which cannot be delivered due to external or internal restrictions.  

We do not move, remove or dispose of unwanted items of furniture or other household goods. 

We will always endeavour to complete delivery within the time agreed when your shipment is scheduled. We are not liable for late delivery to the extent that this is due to circumstances beyond our reasonable control. 

If an arranged and confirmed delivery is attempted and someone isn’t present to take receipt any rescheduled delivery will be subject to charge which must be paid before the re-delivery is made.

We cannot be held accountable for delays or failed deliveries due to incorrect information or instructions given to us by you, your agent or any other party you delegate responsibility to for receiving the items. 

Risk of damage or loss to the goods passes to you on delivery, this includes if you are unavailable to receive the shipment or if you wrongfully turn away our delivery team or their agent when delivery is attempted. 

If you are unable to take or refuse to take delivery on the agreed date or within four weeks of completion of your order, we reserve the right to charge you for storage of your items at £25 including VAT per item per week. All storage charges must be paid in full before delivery can be made.

Items ordered for delivery outside the United Kingdom may be subject to import duties and taxes when the delivery reaches the specified destination. It is your responsibility to pay in full any such import duties and taxes. We have no control over these charges and we strongly recommend if the ultimate destination of your order is outside the United Kingdom that you should check with your local customs office before placing your order. 

We will always and without exception state the full purchase price on all delivery documentation relating to your order.

In certain circumstances items may be collected from our Showroom in London or workshop in Long Eaton following receipt of full payment in cleared funds. All collections must be agreed and arranged in advance. You are responsible for ensuring that you bring proof of purchase along with personal identification which validates the details you have been given at the time of purchase.

When collecting an item, it is your sole responsibility to ensure that you are completely satisfied with it. We cannot accept any liability for the condition of items that have been collected once they have left our premises. 

 

Faulty Goods

If you believe an item, you have received is faulty you must notify us by email accompanied with photographic or other evidence of the fault or defect within five working days of receiving your order. 

If after reviewing the information you have sent us, we consider that the item has a manufacturing fault or defect we will organise collection, repair and delivery to you at our expense. 

All repairs and replacements will be made to exactly the same specification as your original order. 

 

Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We will use all reasonable endeavours to carry out our obligations and complete all orders and deliveries within a reasonable period of time but will not be liable for any loss, costs or expenses arising directly or indirectly from any delays in doing so. We will not be deemed to be responsible if the delay or failure was due to any cause beyond our reasonable and if an order is delayed, cancelled or cannot be fulfilled for reasons beyond our reasonable control we accept no liability to compensate for any loss or damage.

If you use our products for any commercial, business or resale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity

 

Website

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. 

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

 

Third Party Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).

We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

You may not create a link to this website from another website or document without our prior written consent.

 

Personal Information

We acknowledge that we are bound by the UK Data Protection Act 2018. Other than to ensure the successful and timely completion of your order, we will never disclose your details to any third party unless we have your express written consent to do so. Your submission of personal information through the Site is governed by our Privacy Policy

 

Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in our service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, images, colour, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on our website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

Intellectual Property

The design and content rights of this website lie with David Seyfried Limited and are protected by copyright and other intellectual property right laws.

All software, logos, photos, videos, images, visuals and the design and content of the site are owned by David Seyfried Limited. You are prohibited from using, copying, reproducing, transmitting, posting or modifying these or any part of this site without our permission in any way for any use.

All trademarks, names (product or company), product descriptions are the property of their owners.

 

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales both you and we agree to submit to the jurisdiction of the courts of England and Wales.

Questions about our Terms of Service, or a more general enquiry about the website or about a specific product or service we are offering should be sent to us by email at info@davidseyfried.com